January 2012
What does the future look like for the nonprofit sectors as we enter 2012?
A review of recent future search articles points to some key trends in the nonprofit and public sectors as we begin 2012. Our consumers will be older, more culturally diverse and expect more choice and input into how and why services are delivered.
Recently, consumers rebelled online when Bank of America instituted a debit card fee, and in Elmira, New York, two thousand YMCA members signed an online petition asking local officials to block the Y's proposed closure. Social media is the common denominator and a powerful tool for stakeholder mobilization and engagement. It is a tool that nonprofits use to advance their own cases, but it can sometimes come back to bite them! Read More
